- Description
- Reviews
- Shipping & Size
We encourage you to review your order before completion. Your order getting to you is our top priority and the warehouse will begin processing it right away. That means we cannot guarantee any order changes or cancellations once it has been placed. This includes address updates, adding or changing items, and shipping method changes.
More than 1 item in an order may ship separately, so you can receive products as soon as they are ready, don# be alarmed if one item arrives sooner than the rest.
Due to current circumstances, some shipments may arrive later than expected. We truly apologize for any delays and inconvenience you may experience. Your patience and understanding is greatly appreciated.
>>Buyers are responsible for return shipping costs if they decide to return an item.
Additionally, if an item is returned in a different condition than when it was originally sent out, the buyer will be responsible for any value loss. We have a 14 day return policy.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.
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