- Description
- Reviews
- Shipping & Size
PROCESSING TIME & SHIPPING
Production time is 1-2 days
Shipping time is arrive within
1-3 business days in Europe
3-4 business days in USA, CANADA
6-10 business days usually elsewhere.
SHIPPING via EXPRESS COURÄ°ER WORLDWIDE:
( Your phone number is required by Courier. )
ORDER CANCELLATIONS:
We gladly accept cancellations within 24 hours of ordering.
SHOP POLICIES
EXCHANGE
We accept the exchange of purchases if the size you bought does not fit. Just contact us to arrange the exchange within 7 days from the date of receipt of the item. Buyers are responsible for all exchange and shipping costs. Custom items do not qualify for exchanges.
RETURNS
*** Shipping / express shipping costs are non-refundable, as this money was used to ship your original item.
*** The customer must pay for the shipment of the returned item.
*** We suggest you choose the cheapest method of tracking shipment through regular Postal Services when sending a product back to us (NO COURIER as the customs clearance cost is high.)
CUSTUMS FEES
Some countries may charge customs fees and buyers are responsible for paying these fees. There is no refund for lost packages. We are not responsible for any import taxes, duties or other charges you may have to pay in your own country. The buyer is responsible for any additional charges.
The buyer is responsible for receiving the shipment and the buyer will pay for the shipment if he does not receive the shipment for any reason and will be returned.
If there are problems with your order, please contact me first via Etsy and I will try to fix the problem.
You want to be happy and satisfied with your product.
Customer service is very important to me :)
Thank You.
Mehmet
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.
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